Your Engineer is Already in Korea.
Saving you time, protecting your budget, and safeguarding your brand's reputation in Korea. That’s our mission
How it Works
We maintain the highest standards of technical excellence and brand safety, providing dedicated support throughout your entire Korean business lifecycle.
Request & Diagnosis
Immediate analysis of your service ticket. We contact the Korean client to verify the issue before dispatch.
Request & Diagnosis
Immediate analysis of your service ticket. We contact the Korean client to verify the issue before dispatch.
Request & Diagnosis
Immediate analysis of your service ticket. We contact the Korean client to verify the issue before dispatch.
Hybrid Dispatch
Our expert team (Korean Field Master + Italian Tech Specialist) visits the site with the right tools and parts.
Hybrid Dispatch
Our expert team (Korean Field Master + Italian Tech Specialist) visits the site with the right tools and parts.
Hybrid Dispatch
Our expert team (Korean Field Master + Italian Tech Specialist) visits the site with the right tools and parts.
Solving & Reporting
We fix the problem and share real-time updates with photos and videos, just as if you were on-site.
Solving & Reporting
We fix the problem and share real-time updates with photos and videos, just as if you were on-site.
Solving & Reporting
We fix the problem and share real-time updates with photos and videos, just as if you were on-site.
Completion & Feedback
Final operation check and detailed service report submission. We ensure customer satisfaction before closing the case.
Completion & Feedback
Final operation check and detailed service report submission. We ensure customer satisfaction before closing the case.
Completion & Feedback
Final operation check and detailed service report submission. We ensure customer satisfaction before closing the case.
Reference Lists
Reference Lists
Reference Lists
Service Plan for Your needs
Initial Audit
(First Visit)
Free
Free-diagnostic visit to assess your machinery's status in Korea.
On-site Risk Assessment
Basic Performance Check
Status Report with Photos
Travel expenses excluded
On-Demand
(Standard)
Case by Case
Immediate professional support whenever troubleshooting is needed.
Emergency Repair Dispatch
Warranty Service Agency
Spare Parts Replacement
Standard Reporting
Monthly Care Plan (Subscription)
Contact us
Total outsourcing solution acting as your direct branch in Korea.
Priority Dispatch Guarantee
Regular Preventive Maintenance
Detailed Video/Photo Reports
Direct Engineer Hotline
Initial Audit
(First Visit)
Free
Free-diagnostic visit to assess your machinery's status in Korea.
On-site Risk Assessment
Basic Performance Check
Status Report with Photos
Travel expenses excluded
On-Demand
(Standard)
Case by Case
Immediate professional support whenever troubleshooting is needed.
Emergency Repair Dispatch
Warranty Service Agency
Spare Parts Replacement
Standard Reporting
Monthly Care Plan (Subscription)
Contact us
Total outsourcing solution acting as your direct branch in Korea.
Priority Dispatch Guarantee
Regular Preventive Maintenance
Detailed Video/Photo Reports
Direct Engineer Hotline
Initial Audit
(First Visit)
Free
Free-diagnostic visit to assess your machinery's status in Korea.
On-site Risk Assessment
Basic Performance Check
Status Report with Photos
Travel expenses excluded
On-Demand
(Standard)
Case by Case
Immediate professional support whenever troubleshooting is needed.
Emergency Repair Dispatch
Warranty Service Agency
Spare Parts Replacement
Standard Reporting
Monthly Care Plan (Subscription)
Contact us
Total outsourcing solution acting as your direct branch in Korea.
Priority Dispatch Guarantee
Regular Preventive Maintenance
Detailed Video/Photo Reports
Direct Engineer Hotline